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THE WORK.

Directional metrics from production deployments. No vague claims. Every brief includes the industry, the outcome, and the architecture that delivered it.

Cognitive Recommender Architecture

A Claude cognitive controller improved premium content discovery and recommendation explainability without replacing the existing high-throughput recommender stack.

Industry: Knowledge Streaming

Boundary: Anonymized implementation brief

  • Claude orchestration layer
  • Semantic feature injection
  • Recommendation explanation path
Premium content discovery improved. Specific metrics under NDA.

Tech: Claude 3 Opus

Full-Process Medical AI

A 7-agent full-lifecycle medical AI system spanning pre-consultation, diagnostic support, drug interaction checking, and follow-up management — with HIPAA architecture and zero severe hallucinations over 6 months.

Industry: Health Insurance (Fortune 500)

Boundary: Anonymized implementation brief

  • 7-Agent full-lifecycle system
  • HIPAA architecture + Edge DLP
  • Multi-model cascade routing
Follow-up completion +55% | API cost -40% | Zero severe hallucinations in 6 months

Tech: Multi-Model Cascade + Edge DLP

Autonomous Industrial Control Agent

An edge-deployed autonomous control system replaced hardcoded PLC logic with domain-tuned 7B models and living SOPs, enabling real-time anomaly reasoning without cloud dependency.

Industry: Advanced Manufacturing / Semiconductor

Boundary: Anonymized implementation brief

  • Edge SFT 7B model
  • Event-driven agentic framework
  • Living SOP workflow
Edge-deployed 7B model replaced weeks of PLC downtime with real-time anomaly reasoning

Tech: Edge SFT 7B Models

Auditable Financial Compliance Agent

A 4-agent auditable compliance system with document parsing, risk flagging with citations, regulatory checklist verification, and a complete audit trail — with Zero Data Retention and Token101 complexity routing.

Industry: Financial Services / Insurance (APAC Top-10)

Boundary: Anonymized implementation brief

  • 4-Agent compliance system
  • Citations + audit trail
  • Zero Data Retention
Review time -65% | Coverage 85%→98% | API cost -45%

Tech: Claude + Token101 + Edge DLP

E-Commerce Intelligent Operations Agent

A full-funnel e-commerce intelligence system covering pre-sale marketing, after-sales ticket management, and operations monitoring — connected to Shopee, Lazada, and TikTok Shop via MCP.

Industry: Cross-Border E-Commerce (Southeast Asia)

Boundary: Anonymized implementation brief

  • 3-layer agent system
  • MCP multi-platform integration
  • Token101 scenario routing
Conversion +35% | Response time -60% | API cost -50%

Tech: Multi-Agent + MCP + Token101

Legal Contract Risk Review Agent

A contract risk review system built on Extended Thinking reasoning chains and clause-level citations, enforcing a unified review standard across Chinese, English, and Japanese contracts.

Industry: Legal Services (Global Top-20 Law Firm)

Boundary: Anonymized implementation brief

  • Extended Thinking reasoning chain
  • Citations clause traceability
  • Multilingual unified review
Review time -50% | Risk miss rate -80% | Multilingual consistency 95%+

Tech: Claude Extended Thinking + Citations

Customer Service Full-Process Agent Loop

A closed-loop customer service resolution engine with intent routing, action execution via MCP-connected CRM, and a self-healing knowledge layer that auto-updates from product changelogs.

Industry: SaaS Platform (Southeast Asia)

Boundary: Anonymized implementation brief

  • 3-tier agent architecture
  • MCP CRM integration
  • Self-healing knowledge layer
First-contact resolution +40% | Response time -70% | API cost -45%

Tech: Multi-tier Agent + MCP + Token101

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